Product Manager - B2C

Product Manager - B2C

Product Manager - B2C

Remote

Full-Time

About the role

Application

A leading global fintech company operating in the payments and digital assets sector is seeking a Product Manager to lead the evolution of its consumer-facing product portfolio. This role is ideal for a commercially minded product professional who combines strong product thinking with hands-on execution and a passion for delivering exceptional customer experiences.

You will take ownership of key B2C product streams, driving product improvements through data, experimentation, and close collaboration with cross-functional teams. Working alongside Engineering, Design, Marketing, Compliance, and Leadership stakeholders, you will shape product strategy, improve customer journeys, and deliver measurable business outcomes.


Key Responsibilities:

  • Own and manage key B2C product streams, including customer journeys and growth initiatives.

  • Conduct product audits covering user experience, funnel performance, and competitive positioning.

  • Define product goals, KPIs, and success metrics aligned with business objectives.

  • Establish prioritisation frameworks and structured approaches to requirement intake.

  • Drive product discovery, roadmap planning, and delivery execution.

  • Partner closely with Engineering, Design, Marketing, and Compliance teams throughout the product lifecycle.

  • Improve activation, retention, and monetisation through data-driven decision-making.

  • Build and maintain experimentation frameworks to support continuous product improvement.

  • Strengthen product quality, usability, and customer experience.

  • Support go-to-market initiatives and product positioning activities.

Requirements:

  • Strong Product Management experience at a Mid to Senior level, demonstrated through ownership and measurable impact rather than years of experience alone.

  • Mandatory experience within fintech environments, particularly payments, cards, trading platforms, or consumer financial products.

  • Exposure to cryptocurrency, digital assets, or blockchain products.

  • Strong understanding of product discovery, prioritisation, and roadmap ownership.

  • Experience working with product metrics including activation, retention, conversion, and monetisation.

  • Demonstrated ability to make product decisions using data and customer insights.

  • Strong UX and customer experience instincts.

  • Experience collaborating closely with Design and Engineering teams.

  • Excellent stakeholder management and communication skills.

  • Fluent English communication skills (C1 level).

Preferred Experience:

  • Experience with A/B testing and experimentation methodologies.

  • Familiarity with analytics platforms such as Mixpanel, Amplitude, or similar tools.

  • Background in challenger banks, neobanks, or digital financial services.

  • Exposure to crypto products including wallets, trading platforms, or earn products.

  • Experience partnering with Marketing teams on go-to-market strategies.

Ideal Candidate:

  • Product-oriented rather than process-driven.

  • Strong communicator who can clearly explain decisions and influence stakeholders.

  • Structured thinker with the ability to introduce clarity and discipline.

  • Ownership mindset focused on outcomes and measurable impact.

  • Adaptable and comfortable operating in high-growth environments.

  • Collaborative, proactive, and solutions-focused.

Reporting Line:

  • Reports directly to the Chief Product Officer.

Additional Information:

  • Remote-first working model with periodic travel requirements.

  • Quarterly visits to the European office may be required.

  • Opportunity to shape and scale consumer-facing products within a rapidly evolving fintech environment.

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Frequently Asked Questions

We’re always looking for people who are curious, driven, and committed to building meaningful work. Whether your expertise is in recruitment, advisory, or product development, we value individuals who think critically, execute well, and want to contribute to a growing team. Below are some common questions about joining our team.

What types of roles do you usually hire for?

We primarily hire across recruitment, research, advisory, operations, and product-focused roles depending on current business needs.

Do you offer remote or hybrid work opportunities?

What qualities do you look for in candidates?

How can I apply for a position?

What is the hiring process like?

Frequently Asked Questions

We’re always looking for people who are curious, driven, and committed to building meaningful work. Whether your expertise is in recruitment, advisory, or product development, we value individuals who think critically, execute well, and want to contribute to a growing team. Below are some common questions about joining our team.

What types of roles do you usually hire for?

We primarily hire across recruitment, research, advisory, operations, and product-focused roles depending on current business needs.

Do you offer remote or hybrid work opportunities?

What qualities do you look for in candidates?

How can I apply for a position?

What is the hiring process like?

Frequently Asked Questions

We’re always looking for people who are curious, driven, and committed to building meaningful work. Whether your expertise is in recruitment, advisory, or product development, we value individuals who think critically, execute well, and want to contribute to a growing team. Below are some common questions about joining our team.

What types of roles do you usually hire for?

We primarily hire across recruitment, research, advisory, operations, and product-focused roles depending on current business needs.

Do you offer remote or hybrid work opportunities?

What qualities do you look for in candidates?

How can I apply for a position?

What is the hiring process like?

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NEW YORK OFFICE

445 Park Avenue Manhattan, NY 10022, USA


DUBAI OFFICE

Office 2404 Al Salam Tower, Dubai Internet City, Dubai, United Arab Emirates

©2026 All Rights Reserved.

We're Surge,
Scale with us now!

Connecting you with world-class talent to scale, innovate, and lead.

Quick Links

Sectors

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Contact us

NEW YORK OFFICE

445 Park Avenue Manhattan, NY 10022, USA


DUBAI OFFICE

Office 2404 Al Salam Tower, Dubai Internet City, Dubai, United Arab Emirates

©2026 All Rights Reserved.